Returns & Refunds
Our 30-Day Return Policy
We stand behind every product we sell. If something isn't right, we'll make it right — it's that simple. Here's how our return policy works.
Changed Your Mind? No Problem.
If you receive your order and decide it's not for you, simply return it unused within 30 days of delivery for a full refund. No hard feelings, no questions asked. Just make sure the product is in its original condition and packaging.
Condition of Returned Items
To be eligible for a full refund, items must be unused and in their original packaging. If a product shows signs of heavy use or damage beyond normal inspection, we may not be able to offer a full refund — but we'll always work with you to find a fair solution. We want every customer to feel confident buying from Perfoma, knowing they're fully protected.
Used It and Not Happy?
We're confident you'll love your Perfoma products — thousands of customers already do. But if something truly isn't working for you, we still want to hear from you. Get in touch with our customer service team within 30 days and we'll work with you to find a solution. We'd rather lose a sale than lose your trust.
The Honest Truth
We created this return policy because we believe in what we sell — not because we expect returns. Our return rate is incredibly low, and most customers who try Perfoma products end up coming back for more. We're confident enough to offer this guarantee because the results speak for themselves. Give it a few weeks of consistent use and see what happens.
Contact Us
Reach out to our customer service team with your order number and reason for return
Ship It Back
We'll provide return instructions. Send the item back in its original packaging
Get Refunded
Once received and inspected, your refund is processed within 5–7 business days
Need to Start a Return?
Our team is here to help. Reach out and we'll get everything sorted for you as quickly as possible — typically within 24 hours.
Contact Customer Service